State Farm® Insurance Agent Erica Bantom Martin

"Cynthia has been super helpful with my renter’s insurance and figuring out car insurance, highly recommend! Very kind and patient and down to walk through all the aspects of a policy and choices"

"I have been a State Farm client for many years. So very satisfied with the customer service. Every time I request information I get a prompt response. Today October 29th, 2024, I called to add a household member to my Rental Liability Insurance and Cynthia the State Farm staff employee was very helpful and resolved my request very quickly. Also, she was very courteous and took her time to answer my questions."

"Quick, efficient and very helpful! Cynthia is a gem. Thank you for the help."

"Amazing customer service! Highly recommend this State Farm Insurance branch. Time is taken to assist customers and answer all of their questions."

"Great customer service. Clear communication and very helpful"

"I’ve dealt with Erica Bantom Martin’s office for insurance needs on and off for some time now however, I was informed about the program they have with US Bank and what was being offered. Michael Trueson who works in Erica’s office notified me and explained how the program worked and I would be compensated if I participated in the program. Michael is very knowledgeable of the program and is patient making sure the client understands all requirements. Thanks to all of Erica's staff"

"I first want to say, I am big on great customer service. I’m a restaurant manager, so I know how important it is to create a great guest experience. I was frustrated with a different insurance company a I called State Fatm to see if they can help me. Immediately, the young lady who answered the phone put my mind at ease by assuring me they will take care of me, and they did. She connected me with Darrell and he was AMAZING. I was driving from Long Island to Philadelphia and the call kept being dropped. Darrell called back every time and that impressed me. I can imagine how difficult it was , but Darrell remained positive and professional and and explained everything I needed to know. It was a great for me to start my day. Thank you!!!!!!"

"Amazing service!"

"Excellent service. I needed three days of back and forth between myself and my landlord to complete a fairly complicated rental insurance policy. Cynthia helped patiently the entire time, and had lots of expertise to help clarify when I was confused."

"Super helpful and kind, she helped me transfer an NJ policy to a PA policy quickly and easily!"

"Cynthia was very sweet and helped me get renters insurance! She was very patient while I figured out what my lease actually required and the process of setting it up was stress free."

"They are the best team!!! They are so quick to update all the information. I love the note card surprises, the phone calls to confirm everything, and swift email replies. The team is also SOOO nice. Shoutout to Cynthia! :)"

"Super quick and easy experience"

"Was moving from out of state to Philly and this team made it so easy to adjust my policy so I can have the appropriate documentation for my new home. Cynthia was great in following up quickly and explained everything to me!"

"I was searching for a renter’s policy as I am out of state. Darrell, Cynthia, and Amanda provided top-notch customer service and assisted in setting up my policy in a short amount of time. This office is timely, responsive, and truly care about their customers! Wonderful!"

"I am very happy with my State Farm office. The agents are always polite and friendly. Mrs. R. Winstead is very good at helping me with my policy. She answers all my questions and explains things in depth. I get my quotes in a timely manner and Mrs. R. Winstead is a pure ray of sunshine exemplary customer service!"

"I needed to acquire a new policy for renters insurance in a short time period and Cynthia and Amanda were very helpful in making sure I was taken care of! Quick response time and easy to work with! Highly recommend."

"I had an out of state policy to transfer, and Cynthia was quick to get my new policy all sorted out! She worked to get me the best price possible in less than 24 hours. Would recommend!"

"Cynthia was a delight! Very helpful and knowledgeable. Thanks!"

"Cynthia has excellent customer service and was very helpful in helping me with my renters insurance!"

"The team at this office is always super helpful and very professional: I have been working with them since 2010. Most recently, I very quickly needed a new apartment insurance policy and Cynthia made sure I had all the right information and got exactly what I needed settled within a few minutes."

"I’ve had the pleasure of working with Cynthia who is not only very professional, but quick and efficient at her job. As a first time homebuyer, I appreciated that she took the time to clearly explain the process and policy, and she helped me save by bundling home and auto. Thank you Cynthia!"

"Cynthia made setting up my renters insurance at my new apartment a breeze! She was friendly and patient to work with and answered all my questions through the quick process. Definitely would recommend!"

"I got renters insurance through this office and they were very fast and professional and patient when I made a mistake. Happy with them so far!"

"Cynthia turned a difficult task for a first time home buyer into a great experience! She provided so much education into the policy and helped me select a policy that provides adequate coverage and affordable! Thanks for your help today!"