State Farm® Insurance Agent Erica Bantom Martin

"Erica Martin and her team always go above and beyond with any questions or concerns I may have pertaining to my mom's insurance. My mom is 88 yrs old and sometimes forgets to either pay her bill or doesn't understand when her policy is updated. Erica's team is always available to assist me with understanding the changes or helping me make sure my mom's account is always current."

"Today Keenan McIver went out of his way to help me. I called the office at 4:58 pm. I didn't expect anyone to answer but was so glad someone did. Long story short I had one issue after another but Keenan was friendly, professional, patient, and just plain nice. And soooo helpful! It was the end of a long work day for me and I really appreciated Keenan's customer service. Great service is lacking in so many places but not at Erica Bantom-Martin's office! I've been with them for years and I'm not going anywhere. Thanks again Keenan you're the best!"

"Erica Bantom Martin’s office has served me well for many years! And I would like to take the time to acknowledge one of her outstanding Customer Service Representatives, Keenan McIVer! It has been a pleasure to have him work with me to resolve some very important issues that came about. This young man is courteous , has excellent customer service skills and will not stop until he can get the answers/solutions to your situation. He performs his job with a smile and it shows, right through the phone! I haven’t experienced this level of customer service in a very long time, anywhere. Keenan, keep doing what you do and Erica thanks for hiring such a devoted employee."

"Over the course of several years, I have worked with a number of the people working within Erica's office. I have found every single one of them to be knowledgeable, helpful, and extremely professional. Even against that high standard, the associate I recently worked with, Keenan McIver, stood out as particularly patient and resourceful as I worked through a number of transactions. Insurance can be stressful and complicated and it makes a big difference to work with people who make a little extra effort to be kind."

"Erica Martin and her team is extremely professional. Rates were competitive but it was the customer service that sealed the deal for us. She was able to bundle our home and auto insurances to provide us with the best rates. She went out of her way to make sure we had what we needed. She was very helpful with our transition to a new city. We would absolutely recommend this insurance agency."

"I have used this State Farm Office for my insurance needs and have found the service to be exceptional, but also, the property insurance quotes have beat out other providers for the same coverage. I always compare 2-3 providers before making a decision. And their response time is very good as well. I am beyond satisfied."

"I was with State Farm years ago. Left because I thought The next insurance company offered a better deal. At first they did, but every year the prices kept increasing. I understand we have natural disasters across the country that affect our rates but mine were beginning to get out off the chain. Excuse the slang. A very close friend of mine ask me why are you still there? I thought. Why am I. I picked up the phone and called Erica and it was like I never left home. So I am back. Feeling so much better. Feeling valued as a customer. Thank You Erica My State Farm Agent State"

"I use Erica's agency for all of my insurance needs and have for many years. Her team is always available, courteous and knowledgeable and I have a peace of mind of knowing that if an emergency should happen, her office will respond ASAP and get me the information and/or assistance that I need. You can't say that about every agency."

"Mrs Erica Bantom-Martin’s office has been a comfortable and welcoming office to me. The customer service and professional attention I receive is warm and reassuring. The office location is close to my home and very well kept. Erica Bantom-Martin feels like a good neighbor to have."