State Farm® Insurance Agent Erica Bantom Martin
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kevin Mathis
October 7, 2025
5
out of
5
rating by Kevin Mathis
"Good morning Renee! I and my Wife Ana just want to again thank you heartedly for your assistance with my State Farm state to state insurance transfer. Every place we went and every where we turned we were met with complications (people gave us half or misleading information). Your calm and professional manner was a great relief for us. Again, thank you! Respectfully, Kevin & Ana Mathis"
We responded:
"Hello Kevin & Ana! 🌟 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Renee provided you with exceptional service during your State Farm state-to-state insurance transfer. 🚗📄 Her calm and professional approach truly makes a difference in navigating complex insurance matters. At the Bantom Martin agency, we pride ourselves on delivering expert guidance and clear, honest information to our valued clients. If you ever need assistance with auto, home, or life insurance, don’t hesitate to reach out! 🏡🔒 Thanks again for trusting us with your insurance needs. Wishing you both a smooth and worry-free journey ahead! 🚀✨"
Gina DiGiorgio
October 1, 2025
5
out of
5
rating by Gina DiGiorgio
"I had to move fast and Ryan Elitz was absolutely amazing, he understood what was going on and and made it all work out so timely for me. He made everything so easy and helped me out with anything I needed as a first time mover. I HIGHLY recommend State Farm and definitely ask for Ryan!"
We responded:
"Hello! Thank you so much for your fantastic 5-star review! 🌟 We’re thrilled to hear that Ryan made your move smooth and stress-free with his expert guidance and timely assistance. 🚚💨 Moving can be overwhelming, especially for first-timers, and Ryan is dedicated to making the insurance process easy and clear every step of the way. At the Bantom Martin agency, we pride ourselves on delivering exceptional customer service and personalized support. If you ever need help with auto, life, home, or renters insurance, don’t hesitate to reach out! 🏠🔑 Thanks again for choosing State Farm and for highly recommending Ryan. We wish you all the best in your new home! 🎉🏡"
Clarence Barbour
September 30, 2025
5
out of
5
rating by Clarence Barbour
"Cynthia is awesome! She showed a very caring spirit for my situation and went the extra mile to help me get informed of different options. She never made me feel like just a number and was always there to answer my numerous questions patiently. I can’t thank her enough."
We responded:
"Hi there! We’re so grateful for your kind words about Cynthia! 💙 It’s wonderful to hear how she truly cared about your situation and went above and beyond to provide you with the information and support you needed. At the Bantom Martin agency, we believe every client deserves personalized attention — and Cynthia certainly embodies that spirit. Thank you for trusting us and for sharing your experience. If you have any more questions or need assistance down the road, we’re always here to help!"
Cynthia Salgado
September 26, 2025
5
out of
5
rating by Cynthia Salgado
"Erica and her team always go the extra mile for their customers, and she has such a generous heart, giving back and serving her community in so many ways."
We responded:
" Thank you so much for your kind words! We truly appreciate your recognition of Erica and our team’s dedication to going the extra mile for our customers. Giving back to and serving our community is something we’re very passionate about, and it means a lot to hear that it resonates with you. We’re grateful for your support!"
LATOYA FOWLER
September 20, 2025
5
out of
5
rating by LATOYA FOWLER
"Erica and her office provided me with top tier service. The policy options were explained, communication remained open and the office checked in on me annually. Would definitely recommend them."
We responded:
" Thank you for your wonderful feedback! We're delighted to hear that Erica and our team provided you with top-tier service and clear communication throughout the process. Staying connected and ensuring you feel supported is very important to us. We truly appreciate your recommendation and look forward to continuing to serve you in the future!"
Isabelle Geiss
September 19, 2025
5
out of
5
rating by Isabelle Geiss
"The customer service was great, Cynthia was able to switch over my plan super easily and quickly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Anand Ghorpadey
September 5, 2025
5
out of
5
rating by Anand Ghorpadey
"I received a call from Ryan who offered me renters insurance that was half my previous policy’s price! He was helpful, professional and truly kind. His service was so quick, within just a couple of minutes I had cut my expenses substantially. Thank you Ryan, I hope to work with you again someday!"
We responded:
" Thank you so much for sharing your experience! We're thrilled to hear that Ryan was able to provide you with such a great renters insurance option at a much lower price. He takes pride in being helpful, professional, and kind, and we're glad that his quick service made a positive impact on your expenses. We look forward to the opportunity to work with you again in the future!"
Caitlin Tillson
August 21, 2025
5
out of
5
rating by Caitlin Tillson
"I am glad I chose this office, their excellent reviews were spot on :) I wanted to switch my car insurance from another company before it renewed in 2 days, and Cynthia was super helpful with getting that done right away so my policy would be effective the same day! I had to call their office twice and got to talk to Cynthia right away without any hold/wait time. She was patient with my rudimentary understanding of car insurance and explained everything (sometimes twice lol). She asked if I needed life insurance so I mentioned offhand that I don't, but that I was having trouble finding any insurer for my professional disability insurance due to a preexisting medical condition, and she was genuinely kind and actually wrote down the name of the condition so she could look into if State Farm would insure someone with it. Overall great experience working with this office!"
Rogelio Gonzalez
August 13, 2025
5
out of
5
rating by Rogelio Gonzalez
"Had a wonderful experience on the phone with Cynthia today. Extremely helpful on getting me quotes for my renters and auto mobile coverages. Would highly recommend this State Farm office as they were very helpful and attentive to my needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor and look forward to handling all of your insurance needs!"
Noah Richardson
August 12, 2025
5
out of
5
rating by Noah Richardson
"Had renters insurance with Erica for a few years, barely even had to think about it. Even switching addresses, everything was extremely painless and transparent. The team there was always available to answer questions and I will definitely go straight back once I need renters insurance again!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
William Mendez
August 11, 2025
5
out of
5
rating by William Mendez
"Excellent customer service and always efficient in responding to my queries."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Erica Bantom Martin State Farm insurance agency. If you ever have any questions or need assistance, we’re here to help!"
Raebekkah Pratt-Clarke
August 8, 2025
5
out of
5
rating by Raebekkah Pratt-Clarke
"Erica and her team have been great to work with! Recently worked with Cynthia to update a policy and she was professional, friendly, and efficient! Highly recommend Erica and her team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Khalil Betts
August 6, 2025
5
out of
5
rating by Khalil Betts
"I've been with this office for many years now. The team here is always willing to assist and go the extra mile to satisfy clients needs. I'm glad to have chosen this office and will continue to refer more potential clients to them."
We responded:
"Thank you so much for 5 star review. We truly appreciate your support and are so glad that you’ve had such a great experience. We look forward to continuing to serve you and handle all of your insurance needs!"
LUKE COLLINS
July 31, 2025
5
out of
5
rating by LUKE COLLINS
"This is my first Google review, and Erica Bantom Martin absolutely deserves it. It was my first time needing renter's insurance, and Ryan made the entire process seamless. He was extremely patient with all of my questions and went out of his way to ensure the policy met all the requirements for my apartment. Best of all, Ryan handled everything over the phone in just a few minutes—I didn’t have to fill out any online forms that would take days to process. Outstanding service from start to finish."
We responded:
"Thank you so much for the 5 star review. We truly appreciate your support and look forward to handling all of your insurance needs. "
Ann White
July 16, 2025
5
out of
5
rating by Ann White
"Update 1 year later: Erica's office handled everything I needed this past year and I have renewed renters insurance with them for this upcoming year. Thanks! I needed to acquire a new policy for renters insurance in a short time period and Cynthia and Amanda were very helpful in making sure I was taken care of! Quick response time and easy to work with! Highly recommend."
We responded:
"Thank you Ann. We are glad you had a great experience. We look forward to handling all of your insurance needs! "
Semaj Hollins
April 28, 2025
5
out of
5
rating by Semaj Hollins
"I had an amazing experience working with Erica Bantom Martin at State Farm! She was incredibly knowledgeable, friendly, and made the whole process smooth and stress-free. Erica took the time to thoroughly explain all my options and helped me find the perfect coverage to fit my needs. You can tell she genuinely cares about her clients and goes above and beyond to provide outstanding service. Highly recommend to anyone looking for a reliable and trustworthy insurance agent!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
nia martin
April 27, 2025
5
out of
5
rating by nia martin
"I had such a positive experience here. Erica is a joy to be around and I love her staff! Couldn’t recommend more."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Leilani Cooper
April 1, 2025
5
out of
5
rating by Leilani Cooper
"Very easy to work with and helpful"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
colleen quinn
March 17, 2025
5
out of
5
rating by colleen quinn
"Great insurance agent and team in Philly. The staff is always very helpful and kind on the phone. Recently, had help from Cynthia on making a policy change and she was super efficient, handling everything I needed in one quick call!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Martin Rosenfeld
March 17, 2025
5
out of
5
rating by Martin Rosenfeld
"Great service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
E S
March 15, 2025
5
out of
5
rating by E S
"Cynthia is great! She is always taking care of my insurance needs!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Erica Bantom Martin State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Jake Matney
March 14, 2025
5
out of
5
rating by Jake Matney
"I needed my policy switched from NC to PA. Cynthia made this process extremely simple and easy. She was very friendly and helpful throughout the process answering any questions I had."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do to assist with your insurance needs, just let us know!"
Paul Jacobs
March 4, 2025
5
out of
5
rating by Paul Jacobs
"Erica was very helpful in identifying policy changes that I needed to make. She was friendly and cordial on our call, listened to my concerns, and answered all my questions."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Veronica Cepparulo
February 19, 2025
5
out of
5
rating by Veronica Cepparulo
"I needed help with switching my policy to a different address and Cynthia helped me the entire time! She answered any and all of my questions and helped me understand the process. I’m very grateful she made this an easy process!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at the Erica Bantom Martin office of State Farm. If you ever have any questions or need assistance, we’re here to help!"
TanyaWork
February 18, 2025
5
out of
5
rating by TanyaWork
"The customer service here is top tier! Cynthia is efficient, kind, and very accommodating. I switched from a competitor and I made the right decision."
We responded:
"Thank you so much for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do please let us know!"